Having an automated process that can log customer issues and also fulfill lead generation and contact information gathering, is an absolute necessity in the modern world and for your business.
Think of the time you will spend by automating these processes! Customer queries can get tended to faster, and your customer service team will be equipped with top of the line tools.
Customers who engage with you directly over live chat have a much higher chance of become a client or customer due to the high rate of responsiveness. Customers are looking for answers straight away, and live chat can offer that outlet.
Live chat can also be automated to capture names, emails, phone numbers and details of a project through AI Chatbots!
Chat marketing is the next big thing, and at Everblue we can position your company to adapt to this technology. We use it ourselves to capture our leads on social media!
We're here to help! We can set you up on the most appropriate live chat software available on the web today. From Facebook Messenger to Intercom, depending on you need, we can set you up on the best platform. Get in touch below to find out more.